Privacy Policy

At CraftLow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

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1. Information We Collect

When you use our website, we may collect the following information:

• Your name, email address, phone number, and shipping address
• Payment details (processed securely through third-party payment providers like Stripe or PayPal)
• Your order history and preferences
• Your interactions with our website (cookies, IP address, browser type)

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order, updates, or promotions
• Improve our website and customer service
• Keep your information secure and prevent fraud

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3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• With trusted payment gateways (for secure transactions)
• With delivery companies (to ship your order)
• When required by law

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4. Cookies

Our website uses cookies to improve your experience, such as remembering your cart or preferences. You can disable cookies in your browser settings if you wish.

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5. Data Security

We take reasonable steps to protect your data using secure technology and trusted service providers. However, no method is 100% secure online.

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6. Your Rights

You can request to access, update, or delete your personal information at any time by contacting us at:

📩 Email: hello@craftlow,com
📱 Instagram: @craftlow_

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.